Category: Customer Relationship Management

“Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.” -Tom Peters

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Pittsburgh, PA (PRWEB) August 30, 2013 Shale Markets recently hosted a ‘Shale Seminar’ on the supply chain involved with shale gas development. Speakers included members of Shale Markets, LLC., PIOGA, Energy in Depth & CRM Excel Template, LLC. The seminar brought …

Supply Chain Seminar – A Big Hit Read More »

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“A business absolutely devoted to Customer Service Excellence will have only one worry about profits. They will be embarrassingly large.” -Sir Henry Ford

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“On average, sales and marketing costs average from 15%-35% of total corporate costs. So the effort to automate for more sales efficiency is absolutely essential. In cases reviewed, sales increases due to advanced CRM technology have ranged from 10% to …

CRM Quote of the Week Read More »

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Some call it “the gift of gab”, others think of it as “networking” and others frame it as “chitchat”.  Tuesday’s (8/13/13) WSJ article entitled The Hidden Benefits of Chitchat does a nice job of reminding us about the basics of making …

Customer Relationships – Benefits of Chitchat Read More »

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If work is a little slower this time of year, it’s the perfect time to re-organize your client or project lists. If you don’t currently have a system or don’t like what you’re  using or it’s too expensive, download a …

Sum, Sum, CRM Summer time … Read More »

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July 22, 2013 | Stephanie Faris | smallbiz technology | CRM is an important part of doing business, but solutions like Salesforce have an ongoing subscription price that can cut into a small business’s budget. Additionally, these solutions often come with more features than a …

Keep CRM Simple With W5 Templates Read More »

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If you’re interested in learning how to start doing business in the natural gas industry in PA, WV and OH you need to attend this seminar. Thursday, August 15, 2013 from 7 am to 1 pm (Location: Cranberry, PA. Venue: …

Natural Gas Supply Chain Seminar Read More »

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What does this mean, use what you know? The #1 reason businesses fail when implementing CRM is lack of adoption. The excuses run the gamut from it’s too hard, too complicated, too expensive, too confusing … In today’s fast paced …

Use What You Know for Optimal CRM Productivity Read More »

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