CRM – Customers Rock MostDefinately !

W5T Logo OnlyFor a lot of people using Customer Relationship Management systems, CRM stands for Can’t Really Matter.  There are many challenges to effectively leveraging a CRM system. The one that hinders most users, is “it’s too hard to use”. Learning a new system takes time – the one thing people don’t have.  People are just too busy managing their existing projects and day to day activities. A different way to approach managing your customer relationships is to start with an existing productivity tool, one that people are already using – Microsoft Excel.  How is this possible you ask? Didn’t know it was possible you say?  Fact – MS Office has over 1 billion users Worldwide – it is the #1 used productivity tool.  With a little ingenuity an Excel based CRM tool has been created – it’s called W5 Templates (W5T). The 5 W’s stands for who, what, where, why and when… the key elements needed to maintain and develop lasting customer relationships. W5T’s approach is unique in that it creates a mini database of customer records and stores them on your pc. No fancy programming needed. Don’t just take my word for it. Download a free trial from the web site (www.W5Templates) and check it out for yourself. Using this software you’ll find CRM really stands for Customers Rock – MostDefinately !

Dave Oshlag has been helping companies large and small stay organized and focus on the right projects for more than 25 years.  His specialty is saving hours of time wasted on disorganized systems without spending thousands of dollars. He’s best known for enabling massive changes in productivity with tools like W5 Templates that are simple, streamlined and get people organized quickly.

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