W5T Customer Complaint Tracking + Mobile Access

Description

Customized to easily manage and capture detailed customer complaints or feedback at the time of contact. Customer name, call date, specific feedback, expected response, defined actions and target completion dates are all important to providing excellent customer service. 

Now available with our companion mobile app (W5T Cloud) to allow you to attend a meeting, pull out your smartphone or tablet, look up your information as well as capture action items and sync back to your computer.