Tag: Customer Service

Need help? We gotchu.

Even the best of workers have down days. We’re too tired to truly focus or just can’t think clearly. What happens when something seems off, or you just can’t figure out how to do that one thing? Well, one option

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Say Goodbye to Late Nights: 3 Ways CRM Saves You Countless Hours

Sometimes, staying late is part of the game. You’ve spent the whole day in meetings and chatting with customers. At the end of the day, all of that data has to go somewhere; somewhere like your CRM. If you’re working

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W5 Templates – Productivity Made Simple – now with Mobile Sync

PITTSBURGH, August 27, 2014 – W5 Templates, a provider of easy-to-use and easy-to-install client and project management tools, leveraging the wide knowledge of MS Excel, today announces the release of its mobile version, available in the Apple, Android and Amazon

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More Day less Labor

Happy Labor Day to all. Wouldn’t it be nice to have more of your day and work a little less? To accomplish this “productivity” is the answer. In the course of our busy days, we often don’t take time to

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Serendipity – Secret to Success

Perhaps I was 8 years old. My mother was toting me along and stopped by a store on Merriman Avenue with the whimsical name, Serendipity. I hadn’t heard the word before, and I recall how I felt saying it, the

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Curiosity

Healthy inquisitiveness is at the root of who, what, when, where, how and especially why. Eleanor Roosevelt opined, “I think, at a child’s birth, if a mother could ask a fairy godmother to endow it with the most useful gift,

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From the Jungle Book to the Corporate Jungle

Rudyard Kipling, author of The Jungle Book (and Nobel Laureate) also wrote poetry – must have been my inadvertent inspiration. I keep six honest serving-men, They taught me all I knew; Their names are What and Why and When And

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The Taxman Cometh looking for Small Business Owners – CRM to the rescue

Insightful article in this weekend’s Wall Street Journal (5/17-18, 2014) entitled Skirting the Investment Tax, by Arden Dale.  New this year is a 3.8% investment tax on profits if business owners can’t document they are playing an “active role” in running their

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You want me to do What ?

What are you doing? What are you asking me to do? What exactly has to happen? Here we have another powerful word with what. As so often is the case, the more you specify, the better. Clarifying expectations and requirements

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Three Ways to be More Productive at Work and at Home

Many of us strive to be more productive, but what does productivity really look like? Does it mean accomplishing everything on your to do list? Does it mean responding to all your e-mails? The definition of productivity is a measure

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