Tag: Customer Service

Don’t have time to get organized and become more productive? This is the real crux of most managers day to day challenges.  Too much work to do, not enough time in the day to get it all done and no …

Making Time to get Productive Read More »

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Thomas Edison declared, “Vision without execution is hallucination.”  When something needs to happen tends to be very tactical, yet it holds a potent influence on success. The funny thing about when something needs to happen is that different deadlines for …

When – timing matters Read More »

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Right now, I’m thinking about “who.” You can come at “who” from a couple angles.  I’m going to focus on the person or people involved in carrying out an initiative. Consider everything a project – launching a new gadget into …

Who … you gonna call? Read More »

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Something happens at work where you as a manager need to get a hold of information for a co-worker or something happens to your business or product line.  Where do you turn?  This is one of those times when the …

Crisis Management – are you ready? Read More »

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As Harvey Fierstein so famously quoted in “Tootsie”,  “I just want to be loved”. This also applies to our business relationships. Let me explain.  Business networking is an exercise in a new form of social courting. Back in the day, …

We’re Social Animals at Heart Read More »

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I recently stressed the importance and power of asking “why.” So true. However, at times the issue is how we ask why. Think about how your audience is going to interpret your intentions. Are you working to deeply understand so …

How, do you ask Why? Read More »

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One out of two American adults deal with a chronic condition.  In 2020, 157 million Americans will be affected by an illness.  If you or a loved one deal with a serious or chronic illness you know how hard it …

Help for Personal Medical Record Keeping Read More »

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Why? Such a forceful word.  Spoken by a boss it can be scary or empowering.  From a direct report encouraging or depressing.  From a 3-year-old delightful until it becomes maddening. The power behind “why” reflects our basic need to understand.  …

Ask Why? Read More »

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Below, is a link to a PDF illustrating how to enable Excel macros for Windows as well as MAC based computers. Please contact us should you have an additional questions. Thanks ~ Dave Oshlag, Founder W5T Enabling Excel Macros (PDF)

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GoToMeeting: Link or type www.joingotomeeting.com and enter ID: 982-644-125 Telephone audio: 800.444.2801, passcode: 9060985 Topics to be addressed: How to modify Settings page Changing column header names Dashboard Sorting and Filtering Formatting Dashboard page Multiple use of “Find” Open Q&A See …

Free W5T Q&A Webinar, February 20th @ 2pm EST Read More »

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