Tag: Excel-based templates

Forrester’s Top 15 Trends For Customer Service In 2013

I found some valuable insights on looking ahead to the new year in the Top 15 Trends for Customer Service in 2013. Forrester estimates that “nearly 70% of organizations are either currently using SaaS solutions for horizontal business processes like

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W5 Excel Templates Offer Cost Effective Alternative to Giant CRM Platforms

FOR IMMEDIATE RELEASE PITTSBURGH, PA – 1.23.13 Greek and Roman scholars in the 1st Century BC discovered and applied the “5 W’s” formula (Who, What, Where, When, Why) to get the complete story of a subject and for problem solving.

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